StudentOS AI
Contact
Who we are and how to reach us. Every address below goes to a monitored inbox.
Last updated
Business details
| What | Detail |
|---|---|
| Legal entity | [TODO: Legal entity name] |
| Product | StudentOS AI |
| Postal address | [TODO: Street, City, State ZIP, USA] |
| General enquiries | [TODO: [email protected]] |
Who to email
If in doubt, use [TODO: [email protected]] — we will route it internally.
| What | Detail |
|---|---|
| Support & general | [TODO: [email protected]] — account problems, bugs, billing questions, anything else. |
| Privacy & data rights | [TODO: [email protected]] — access, correction, deletion or export of your personal information. |
| Accessibility | [TODO: [email protected]] — report a barrier or request content in another format. |
| Copyright & legal | [TODO: [email protected]] — infringement notices, permission requests, legal notices. |
Response times
We aim to reply to general enquiries within 3 business days. Accessibility reports are acknowledged within 3 business days with a plan or fix inside 10. Privacy and data-rights requests are answered within 45 days, and we will tell you if we need longer.
Please email from the address on your account where possible — it lets us verify who you are without asking for extra personal information.
Reporting a security issue
If you believe you have found a vulnerability, email [TODO: [email protected]] with “Security” in the subject line and enough detail to reproduce it. Please give us a reasonable chance to fix it before disclosing it publicly. We will not pursue action against researchers who report in good faith, avoid privacy violations and do not degrade the service.
Our policies
The full set is listed on the policies index: our Privacy Policy, Terms of Service, Cookie Policy, Refund & Cancellation Policy, Billing Terms, Accessibility Statement, Disclaimer and Copyright & IP Policy.